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WelTel
WelTel Health
Risk communication & Community Engagement
Canada, North America
WelTel integrates virtual care and patient engagement, connecting remote outpatients with the healthcare system via their mobile phones. Public health agencies are using it to monitor and support COVID-19 cases and contacts in home quarantine. The browser-based interface can work on a desktop or smartphone. Basic phones can also be used to connect with patients via SMS; patients do not need a smartphone or internet access. WelTel’s system supports appointment scheduling and reminders, and broadcasts videos of public health information on a secure patient portal. WelTel has been deployed in Rwanda, Uganda, Kenya, Canada, and the United Kingdom.