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Mobile app enabling contactless stays
Hotel group Citizen M
Category
Infection prevention & Control
Country
Netherlands, Europe
Description
Customers can use the app to check in and out of the properties, pay for all in-hotel purchases, control in-room lights, blinds, temperature and entertainment controls, pre-select rooms, order food and drinks, and request service extras such as pillows. This comes with other measures like disinfectant stations for guests and employees, social distancing signs and electrostatic sprayers in public areas and guest rooms after checkout.