WhatsApp helpline

WhatsApp helpline

Praekelt

Category

Information Dissemination

Country

South Africa, Africa

Description

Once users save the helpline number into their phones, they can then send questions or queries and receive automated messages in response. It makes use of the latest information from the World Health Organization, as well as local news and updates in order to serve real-time information and combat much of the fake news which has spread almost as fast as the virus itself